Privacy & Cookies Policy

Last updated: 29 September 2025

This Privacy & Cookies Policy explains how Skillwork Software and Consulting Ltd (trading as Orbital Studio, “we”, “us”, “our”) collects, uses, and protects your personal information when you use our website [insert website URL].

1. Who We Are

  • Legal entity: Skillwork Software and Consulting Ltd

  • Trading name: Orbital Studio

  • Company number: 12313261

  • Registered address: Level39, 1 Canada Square, Canary Wharf, London, United Kingdom, E14 5AB

  • Contact for privacy matters: Privacy Team, info@skillwork.co.uk

We are the “data controller” for the purposes of UK GDPR and EU GDPR.

2. Data We Collect

We collect the following types of personal data when you use our website:

  • Contact form submissions: Name, surname, company name, email address, phone number.

  • Marketing tools: If you subscribe to our newsletter or other updates, your email address and related engagement data.

  • Analytics: Information about how you use our website, collected through cookies (Google Analytics).

We do not intentionally collect data from individuals under the age of 16.

3. How We Use Your Data

We process your data for the following purposes:

  • To respond to enquiries submitted via our contact form.

  • To maintain our CRM database (HubSpot).

  • To send you newsletters, updates, and marketing communications (via Mailchimp and HubSpot), if you have opted in.

  • To analyse and improve our website (Google Analytics).

  • To comply with legal obligations (e.g., record keeping).

4. Legal Basis for Processing

Under data protection law, we rely on the following bases:

  • Legitimate Interests – responding to enquiries, maintaining CRM records, improving our website.

  • Consent – sending newsletters and marketing emails; placing non-essential cookies.

  • Legal Obligation – complying with tax and accounting record-keeping.

5. Data Sharing and International Transfers

We may share your personal data with trusted third parties who help us operate our business:

  • HubSpot (CRM, marketing automation, cloud services)

  • Mailchimp (email marketing)

  • Google Analytics (website analytics)

These providers may transfer data outside the UK/EU (e.g., to the United States). Where this occurs, we rely on appropriate safeguards such as the UK/EU adequacy decision for the US or Standard Contractual Clauses (SCCs).

We do not sell your personal data to third parties.

6. Data Retention

  • Contact form submissions / CRM records: Retained for up to 7 years.

  • Analytics data: Retained indefinitely (per Google Analytics settings).

  • Marketing data: Retained until you unsubscribe or request deletion.

7. Your Rights

You have the following rights under UK GDPR and EU GDPR:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Restrict or object to processing.

  • Request transfer (data portability).

  • Withdraw consent at any time (for marketing/cookies).

To exercise these rights, contact us at info@skillwork.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK, or your local supervisory authority in the EU.

8. Cookies

We use cookies to make our website work and to understand how visitors use it.

  • Essential cookies – required for website functionality.

  • Analytics cookies (Google Analytics) – help us improve the website by understanding visitor behaviour.

When you visit our site, you will be asked to consent to non-essential cookies. You can withdraw consent at any time by adjusting your browser settings or using our cookie banner.

9. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, or loss.

10. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. The latest version will always be posted on this page, with the updated date shown at the top.

11. Contact

If you have any questions about this policy or how we handle your data, please contact:

Privacy Team
Skillwork Software and Consulting Ltd
Email: info@skillwork.co.uk
Address: Level39, 1 Canada Square, Canary Wharf, London, United Kingdom, E14 5AB